Accessibility statement

The Royal Museums of Fine Arts of Belgium aim to make their website accessible to everyone, including people with disabilities. Therefore, we endeavour to comply as fully as possible with the accessibility standards laid down by the law of 19 July 2018 transposing European directive (EU) 2016/2102 on the accessibility of public authorities’ websites and mobile applications.

This accessibility statement was drawn up on 9 november 2021 and updated on 24 May 2024. It applies to the following two sites: fine-arts-museum.be and musee-magritte-museum.be.

A complete overhaul of the sites will be implemented in 2025-2026.

You can also contact the Federal Ombudsman: https://www.federaalombudsman.be.

The compliance of this website with the requirements of directive (EU) 2016/2102 was verified on the basis of an Accessibility Check by FPS BOSA.

 

Level of compliance with the accessibility standard

The Web Content Accessibility Guidelines (WCAG) are a set of standards for accessibility requirements for people with disabilities. These guidelines can be implemented at three levels: Level A, Level AA and Level AAA. 

We are partially compliant with standards of the WCAG 2.1 as some parts of our website do not fully comply with these guidelines.

 

Limitations and alternatives

We are doing our utmost to make our entire website and the documents it contains accessible to all. However, some of these documents are not yet fully accessible. More specifically, this concerns information archived in pdf format including various publications and activity reports.

Due to technical limitations of our web tool, some parts of the website may not be fully accessible, like identification of frames and pop-ups, some contrast ratios, …

If, while browsing our website or campaign sites, you encounter other information (pdfs, images, etc.) or web pages that are not accessible to you, please let us know.

We also use the social networks Facebook, Twitter, Instagram, LinkedIn and YouTube to communicate about our activities. The information provided through these channels is also in parts available on the website.

 

Accessibility audit

Our website's  accessibility is checked regularly using an Accessibility check developed by FPS Policy and Support (BOSA).

This is a tool that can be installed in your browser's bookmarks bar which creates a report on the accessibility of the web page you are browsing using a set of tests.

Belgian Web Accessibility Office
FPS BOSA
DG Digital Transformation
WTC III, Boulevard Simon Bolivar 30
1000 Brussel
Tel.: 02 740 79 94 (FR) (between 8.30 and 17.00)
Contact form
 

Feedback

We would like to hear your opinion on our efforts to make our website more accessible. Please send us your comments and suggestions via info@fine-arts-museum.be.

If you feel that you have not received an answer to your questions, you can lodge a complaint with our Complaints Manager on the web page Dissatisfied with our services?

 

CREDITS

Content: The Royal Museums of Fine Arts of Belgium, Brussels

Design & development: Typi Design, Brussels