Royal Museums of Fine Arts of Belgium

Protection of Personal Data

The Royal Museums of Fine Arts of Belgium (hereinafter "the RMFAB") are committed to processing personal data in accordance with the provisions of the general regulation EU2016/679 (GDPR) and the law of 30 July 2018 relating to the protection of individuals with regard to the processing of personal data or any other legislative act which modifies it.

In particular, this means that:

• Personal data are recorded and processed for the purpose of by the RMFAB for the purpose of:
  • delivering a service or performing a contract (e.g. online ticket)
  • providing information about the functioning, the services, the offer and the future activities of the Museums (e.g. newsletters, booking, visits and activities)
  • ensuring the functioning and security of the institution and the museum
  • being able to fulfill its legal missions of general interest
  • statistical analysis (e.g. number of visitors)
• Data will not be stored longer than necessary; they can however, after their administrative useful life, be transferred to the Archives of the Royal Museums of Fine Arts of Belgium, where they are kept for historical research
• Data will not be shared with third parties
• Users can always request access, correction and deletion of their data
• Technical and organizational security measures are in place to protect data against unauthorized processing or accidental loss.

The data controller is: the Royal Museums of Fine Arts of Belgium, Rue du Musée 9, 1000 Brussels.

Any question or complaint related to the processing of personal data by the Museums can be addressed to dpo@fine-arts-museum.be.

If you are not satisfied with the way your data are processed, you also have the right to file a complaint to the Data Protection Authority.

Subscription to a newsletter

The email address you communicate to us is only used to provide you, at your request, with information on the operation, services, collections, offer and future activities of the RMFAB, as well as for statistical purposes. The language of the page from which you have registered is also recorded, so that the information can be sent to you in your language.

These data are recorded in a protected database to which only the responsible department within the Museums (the Communication Department) has access. The Museums use the Spike application from the company MeasureMail (Dordrecht, NL), which is contractually bound to comply with the GDPR and guarantees that your email address is not transmitted outside the EU.

The Museums do not keep your data beyond the period during which you are subscribed to the newsletter. You can withdraw your consent and unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email.

Contact via email or private message via Facebook / Messenger or any other social network

Any email sent to the RMFAB via the address info@fine-arts-museum.be or another address in the domain @fine-arts-museum.be is immediately sent to the RMFAB secure email server. Depending on its content, it can be stored in the mailboxes (and associated contact lists) of RMFAB employees authorized to intervene or to provide you with an answer, then, ultimately, transferred to the Archives of the Royal Museums of Fine Arts of Belgium for archiving.

Private messages sent via Facebook or other electronic channels can also be returned by the media manager to the Museums email address if they are to receive an official response.

Personal data is only collected and processed in order to respond to the required information.

Consultation of the RMFAB website

The RMFAB use cookies - small text files stored on your computer - to ensure the functioning of their website (session cookies) on the one hand, and to record statistics related to visits to the website via Google Analytics (tracking cookies) on the other hand. Tracking cookies allows the RMFAB to measure and improve the performance of their website, for example by identifying the most popular pages and the browsing habits of our visitors. The cookies being used are secure and have a limited lifespan, but, if you wish, you can disable them.

The following cookies are used:

• functional cookies (fuelcid): session cookie with a lifetime of one hour, which does not track your activities. It enables us to ensure that your browsing functions optimally, for example by recording the language you have chosen to browse the RMFAB-website.
• tracking cookies (Google Analytics) :
  • ga and _gid: cookies with a lifetime of 2 years and 24 hours respectively, used to distinguish visitors.
  •  _gat: cookie with a lifetime of 1 minute, used to limit the number of requests sent to not overload the servers.

Google does not collect any personal data (see https://support.google.com/analytics/answer/7686480) but may record the IP addresses of visitors. 

You can erase or disable the use of cookies from time to time via your browser settings (via preferences or advanced settings, menu "privacy" or "security" or "history" depending on the browser).

INTERNAL GUARDING SERVICE

The internal guarding service of the Royal Museums of Fine Arts of Belgium whose identification number at the Carrefour Corporate Bank is 0208.322.049, is insured against bodily injury or property damage resulting from the exercise of its private security activities. Prejudices may be addressed directly to AXA Belgium. The police number is 730.318.356.

Spontaneous job applications or service offers

Personal data transmitted via spontaneous job application (including internship requests) or service offer sent to the RMFAB are only consulted and stored (on a secure server and / or classified in print and locked) by employees the RMFAB authorized to intervene to provide you with an answer. The documents are kept for the time of use determined by the concerned department and then eliminated.

Billing of services, supplies or works

The data you transmit to the RMFAB when invoicing a service, supplies or works are accessible only by the concerned departments within the institution. They are kept for a period of 10 years if they form part of supporting accounting documents or for the minimum compulsory legal period for keeping documents, whichever is longer. They will then be destroyed except in the case of services connected with collections of works of art or buildings which the Museums wants to preserve in their archives for historical purposes. 

Contractual relationships

When the RMFAB process your personal data within the context of the preparation of a contract or the performance of a service, the specific conditions of this processing are specified on the documents used.

The Archives of the Royal Museums of Fine Arts of Belgium

As a federal scientific institution, the RMFAB have the mission to enhance and document their collections, and the obligation to preserve their archives. In this context, personal data may be stored for a long term within the institution, and communicated to third parties, in accordance with the law and the right balance between data protection and research interest, for historical or scientific research.

IMAGE REQUEST

The personal data you are asked for when ordering digital reproductions are necessary to be able to set the price and to proceed with invoicing. The data are only processed for this purpose or for statistical purposes and are only accessible by the Museum staff authorised to manage the order. The order forms and associated data may be stored in a file or database for administrative management purposes. They are kept only for the duration of their administrative usefulness (maximum 10 years after the end of the contract). In the case of an order linked to a publication, your details are also transmitted to the library of the RMFAB, which keeps them until the publication is received.

Disclaimer copyrights

Unless otherwise labelled, all the images used on this website or on the online catalogue FABRITIUS come from the collections of the Royal Museums of Fine Arts of Belgium (Brussels). The RMFAB have tried to locate and inform the copyright holders. If you nevertheless believe that a copyright statement is incorrect or incomplete or if you have any comments in connection with the publication of certain personal data, please feel free to contact us.

If image material is reproduced, rights to which are held by the Museums (reproduction right), written permission must be requested from the Museums and the costs of use paid.

Reproductions of works of art belonging to the RMFAB collections, should carry the following Copyright:
© Royal Museums of Fine Arts of Belgium, Brussels

Where the artist is alive or has been dead less than seventy years ago, the artist, his heirs or his legal representatives may assert rights to the reproduction of the artwork (copyright). To settle any attendant fee, the applicant must himself contact the relevant party or management companies such as SABAM or SOFAM.

Credits

Content: The Royal Museums of Fine Arts of Belgium, Brussels

Design & development: Typi Design, Brussels